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Turn the offer into
clear questions.

Keep your letter beside you. Mark what you can locate in writing; carry the unresolved questions into your next conversation.

First, does any of this need attention?

Select any that apply. You can use the worksheet without selecting anything.

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READ THE DOCUMENT10 ITEMS
01The right account

Which debt does this offer cover, and do its creditor, account reference, and balance match the records I recognize?

Compare your documents privately. This page does not need your account number, name, or uploaded letter.

02Who can agree

Who owns the debt now, and who is authorized to agree to these settlement terms?

Identify the collector and creditor. If their roles are unclear, ask for clarification in writing before treating the offer as a complete agreement.

03The total in writing

What exact total must be paid under this offer?

Find the proposed settlement amount. A claimed discount is less useful than a clear dollar total you can compare with your own budget.

04What payment resolves

Does completing the written terms settle the whole identified debt, or only reduce its balance?

Look for a written explanation of what happens to the remaining amount. A payment receipt by itself is not an agreement to forgive a balance.

05Every date and payment

What are the offer deadline, payment amounts, due dates, and rules for when a payment counts as received?

For installments, total every payment and compare the result with the stated settlement amount. Clarify an ambiguous date before relying on it.

06Fees and the remaining balance

Can interest, fees, or payment-processing charges be added during this arrangement, and what balance will remain after completion?

Ask the collector to identify any additional charges and their basis. Collection charges must be authorized by the agreement creating the debt or permitted by law.

07If a payment is late

What happens if a payment is late, returned, or missed?

Ask whether the offer changes, whether there is an opportunity to fix the issue, and how earlier payments would be credited. These are questions to clarify, not promises of a grace period.

08Collection activity

What does the written offer say about collection activity while payments are being made and after completion?

Separate a promise to stop collection from a promise about credit reporting. If court papers exist, get legal help about the court process and deadlines.

09Credit reporting

If this collector reports the account, what status and balance will it report after completion?

Clarify the stated reporting treatment. Settlement does not automatically erase accurate negative information or guarantee a credit-score change.

10Proof to keep

How will I receive payment receipts and written confirmation that the agreement is complete?

Keep the signed settlement letter, payment records, and completion confirmation together. The worksheet is a question list, not proof that a debt was settled.

Keep the question sheet. Keep the original, too.

This tool organizes a document review. It does not contact the collector, negotiate, determine legal time limits or tell you whether to accept. Its detailed prompts are practical questions, not a list of legally required clauses.

Use this for consumer collection offers. Tax debt, federal student loans, secured debt and business obligations can require different processes.

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